Health protection and prevention
Strengthening health protection and prevention for members of the Cooperative and members of the Fund.
About us
About the Jordanian Families Cooperative
A multi-purpose cooperative, founded in Amman on 26 May 2025, that brings Jordanian families together and runs the Health Care Fund on their behalf.
Who we are
Jordanian Families Cooperative — Multi-Purpose, Limited Liability — was founded in Amman on 26 May 2025, and is a cooperative framework bringing together Jordanian families across the governorates of the Kingdom.
From that framework the Cooperative established the Health Care Fund: a cooperative takaful fund set up to ease the treatment costs the Jordanian family carries inside and outside hospital.
What is the Health Care Fund?
The Health Care Fund is a cooperative health takaful fund established by Jordanian Families Cooperative for its members and their families, both salaried employees and the self-employed.
The Fund pools member contributions and uses them to cover health costs under an organised and transparent financial and administrative system. Managed that way, the Fund can keep covering members inside the Kingdom and abroad.
How we serve members
We start at the membership request and stay with the member through to actually using the services. Requests are reviewed under the approved rules and conditions, and once approved and activated the member receives the benefit card used to identify them at approved providers.
Where a case requires prior approval, this is coordinated with the party responsible for approvals, under the approved rules and medical necessity.
The role of cooperation
Members' contributions are pooled and managed on their behalf, and used to cover treatment costs among the members themselves. That is what takaful means in the Fund.
That framework lets the Cooperative contract with coverage partners and specialised companies to handle the technical and administrative side, while the core relationship stays between the Cooperative and its members.
Clear information and easy access to the service
We tell members what the services include, what needs prior approval, and where the service can be obtained. Where something is limited or excluded, it is written in the services document, and we point members to it.
The steps are set out in full on the How It Works page. And there is one party to contact with a question or a concern: the Cooperative. Not the administrator, not the coverage partner.
Vision and mission
Where the Fund is heading
Vision
For the Fund to be a leading model in Jordan in cooperative health care, built on the principles of solidarity and on easing the medical burden on members, and advancing the idea of health takaful and mutual cooperation.
Mission
To provide comprehensive and affordable health coverage and services to Fund members and their families, through sound financial management, trusted medical partnerships, and a sustainable takaful health system that ensures quality of service and the comfort of beneficiaries.
Fund objectives
What the Fund works to achieve
Easing the financial burden
Easing the financial burden that comes with treatment and medicines.
A reliable provider network
Providing a reliable network of health service providers at a cost within reach of families.
Continuity of the Fund
Ensuring the continuity of the Fund through disciplined and transparent financial management.
Values
The values the Fund is built on
These values shape how the Fund is managed and how its services reach members.
Transparency
Clarity in how members' contributions are managed and spent.
Takaful
Contributions pooled and used to cover treatment costs among members.
Sustainability
Financial management that keeps the Fund able to continue.
Quality
Health services through approved medical partners within the network.
Social responsibility
A contribution to the health of the local community.
Partners
Coverage and administration partners
The Cooperative contracts with coverage partners and specialised companies to provide and administer health coverage for the Health Care Fund.
Munich Re
Provides health coverage for the Health Care Fund.
GlobeMed Jordan
Handles eligibility, approvals and coordination with the provider network.
Chedid Re
Provides health coverage for the Fund under the more recent contract.
Medexa
Manages health expenses for the Fund.
The partners named above are contracted parties providing coverage and administrative and technical services. None of them owns or runs the Cooperative. The party the member contacts is the Cooperative.
Ready to start a membership request?
A request is the approved form, the required documents, and a review by the Cooperative under its regulations. See what to prepare before you fill it in.